Privacy Policy


This policy covers information collected by NewTek Lightwave 3D Group, including all associated NewTek LighWave 3D Group sites.

At NewTek LightWave 3D Group, ensuring the privacy of our website visitors is an important concern. We will not collect any personal information about our online visitors unless it is submitted voluntarily, in which case we will act in a responsible manner to protect your personal information.


Opting Out of Email Communications

To no longer receive email communications from NewTek LightWave 3D Group, you will need to follow these steps:

  • Sign-in to your account
  • Choose the Edit Details link on the right-hand sidebar
  • Under "Communications", un-check the "Yes, I would like to receive LightWave News"

If you do not have an account, but are receiving emails, please contact us to remove your email from our database.


Third Parties

We are committed to keeping e-mail addresses confidential; we will not sell, rent or lease our mailing lists to third parties, and we will not provide your personal information to any third party individuals or companies, without your permission. When filling out any request form on the NewTek LightWave 3D Group website, you may be added to our database for future communication, or for statistical purposes. You may be given the choice of being contacted by a NewTek LightWave 3D Group representative -defined as an internal NewTek LightWave 3D Group salesperson and/or an authorized NewTek LightWave 3D Group reseller or distributor. If you specify that you do not wish to be contacted, your preference will be noted in our database and your contact data will not be used, except for statistical purposes.


Server Logs & IP Addresses

NewTek LightWave 3D Group does keep track of server logs in order to perform internal statistical analyses. These logs do not contain personal information, such as name or email address. The logs are used to analyze what areas of our website are most popular, in an effort to better serve our website visitors.


Cookies

Cookies are pieces of information that a website sends to your browser, which may then be saved on your PC. Some of our Web pages use cookies in order to understand what areas of our website are of interest to you, in an effort to better serve you when you return to our website. If you do not want your browser to accept cookies, you can set it to decline them. You must enable cookies when purchasing product, or accessing our software download areas. NewTek LightWave 3D Group does not use cookies to track your activities for advertising purposes. NewTek LightWave 3D Group does not sell advertising to third parties using pop-up advertising.


Product Registration

Information submitted via our product registration forms is maintained in our registration database, and is used for statistical analysis and internal operations, as well as to update our subscriber lists. When registering your product, only the information that appears with an asterisk is required from you. By providing your email address, you are acknowledging that we may send you periodic product announcements, and other information related to NewTek LightWave 3D Group. You may contact us to remove your email information from our database.


Information Requests

NewTek LightWave 3D Group uses the Web to better educate customers about our products. For this reason, we have forms on our site that can be used to request specific information. If you request information, you will receive it in the manner described on the form (postal mail, email, telephone contact, etc.). We will use the information you provide, to contact you in the method you prefer, and only use it for that purpose. By providing your email address to us, you are acknowledging that we may send you periodic product announcements, and other information related to NewTek LightWave 3D Group.


Event Registration

When you register for an event, your contact information may be added to our database for future communication, or for statistical purposes.


Product Purchases

Information is collected at the time of a sale in order to complete the sale, and deliver the products. Customer lists are not sold or distributed to third parties. Credit card transactions are processed by cleverbridge. A professional ecommerce platform service was chosen for added security and reliability. cleverbridge utilizes secure server technology. Information collected during transactions is maintained in their databases for accounting and billing purposes. Information from these transactions is not released to third parties. NewTek LightWave 3D Group does not maintain a copy of the credit card information on its servers. Purchases from vendors linked from the NewTek LightWave 3D Group site (i.e., Amazon, DeskTop Video, etc.), are subject to that site's privacy policy.


Mailing Lists

NewTek LightWave 3D Group maintains subscription mailing lists. These lists are "opt-in" lists. This means that you must subscribe to these lists using your preferred email account, and you must confirm your subscription, via return email. Users are never subscribed to these mailing lists based on requesting information, making a purchase, or forgetting to uncheck a box during ordering. Every email sent out using our mailing list, clearly identifies NewTek LightWave 3D Group as the sender of the mail, and explains how to unsubscribe from the list at the bottom of the e-mail. You will use the same preferred email address that you initially entered to "opt-in".


Discussion Forums

By joining our Discussion Forums, you agree to receive infrequent email announcements, regarding special offers from NewTek LightWave 3D Group. In an effort to better serve our user forum visitors, our forums use cookies to store your preferences in your browser for a period of one year, should you choose to customize the bulletin board to reflect your preferences, by clicking on "preferences" in the user forums. Please note that all information you may post on the user forums is considered public information, and is subject to all the terms and conditions outlined in the NewTek LightWave 3D Group user forums statement. Information stored in the Forums databases is not used for unsolicited email.


Contact

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us using this form.